BOOKING CONDITIONS

1. It is the responsibility of the person booking the course to ensure that this course is the correct course for their needs.
2. Booking forms must be accompanied by payment in full by the customer or the employer must have agreed to pay (see next paragraph) by completing the relevant section.
3. Where the employer has agreed to be invoiced, the following payment terms apply:
   1. Full payments is due within 5 working days of the invoice date.
   2. Payment is due immediately if booking is made less than 14 days before the course starts.
   The failure to remit such payment shall constitute a cancellation of this contract by the customer’s employer and paragraph 9 will apply.
4. If an employer is paying for a student's course, then the employer is entitled to receive information on the student's progress and attendance.
5. me Financial Training reserves the right to refuse admission if payment has not been received prior to attending the course.
6. me Financial Training must be notified in writing of any change in the Customer’s contact details
7. me Financial Training accepts no responsibility for amounts payable to the professional body for student registration, exemptions and examination entries, which are payable by the students
8. Any Computer Based Examination fees are non-refundable and non-transferable. The Computer Based Assessment and Examination fees include disbursements payable to the relevant examining body and a handling fee charged by me Financial Training (which includes VAT).

COURSES: Changes to bookings

9. Any notice of cancellation must be provided to the Company in writing. The following cancellation fees will apply where the customer or the employer cancels, after a signed booking form has been received by the Company:
   1. 14 days or more before the Course is scheduled to start; a cancellation fee of £100 per course will be invoiced by me Financial Training.
   2. Less than 14 days before the Course is scheduled to start; the full course fee will be payable and no refund will be given.
Refunds will not be made for amounts paid for study materials, where the materials have been supplied to the student.
10. A course booking can be deferred provided that the full amount has been paid and that me Financial Training receives written notice at least 14 days before the start of the course. No refunds will be given and amounts paid will be carried forward. It may be necessary to purchase new materials for the deferred study which will be invoiced separately.
11. It may be possible to transfer to an alternative course provided full payment has been received and me Financial Training is informed at least 14 days before the start of the course.
12. Courses and materials are not transferable between students.

COURSES: Alterations to the advertised package

13. While every reasonable effort will be made to adhere to the advertised course, me Financial Training reserves the right to change course dates, sites or location or omit course features, or merge the course with another course, as it deems necessary without penalty and in such situations no refunds, part refunds or alternative offers shall be made.
14. In the event that me Financial Training permanently cancels the course for any reason whatsoever, (including, but not limited to any force majeure occurrence) and provided that the course is not postponed to an earlier or later date nor is merged with another course, and the customer has paid in full, the customer shall have the option to receive either a credit for the amount that the customer has paid to such permanently cancelled course, valid for up to one year to be used at any me Financial Training Course, or to receive a refund of monies paid to me Financial Training.

COURSE MATERIAL/CONFIDENTIALITY

15. All intellectual property rights in all materials produced or distributed by me Financial Training is expressly reserved and any unauthorized duplication, publication or distribution is prohibited.
16. The Customer agrees to fully indemnify me Financial Training in respect of any intellectual property right infringement as described in section 15.

me PASS PROMISE

17. To qualify for the Pass Promise, the student must have:
1. Attempted no more than three papers at one sitting
2. Completed an Exam Based Learning course and an Exam Preparation course for that paper
3. Attempted at least one mock exam and achieved a mark of at least 40%
4. Attempted the real exam following the course of study; any deferral of the exam will invalidate this Pass Promise
18. The “free" Exam Based Learning course or Exam Preparation course or Exam Practice course granted under the Pass Promise must be for the next examination sitting.
19. The Pass Promise is not transferable between students.
20. Pass Promise covers the Exam Based Learning or Exam Preparation or Exam practice course fee plus the corresponding me “course material”. It does not cover the cost of any externally published learning materials, for example a new Exam Kit.

LIABILITY & INDEMNITY

21. me Financial Training’s liability for direct losses arising out of their negligence (with the exception of liability for death or personal injury), breach of contract or any other cause of action arising out of or in connection with this Contract is to be limited to the monies received  from the Customer (or their employer) for the course.
22. It is agreed that me Financial Training shall not be liable for any consequential or indirect loss whether arising from any negligence, breach of contract or otherwise.
23. Each party agrees to defend, indemnify and hold harmless the other party for any claim, action, and cause of action or liabilities which may be asserted by third parties arising out of the performance of either party’s obligations pursuant to this Contract, except for the wilful misconduct or gross negligence of the other party.

MISCELLANEOUS

24. Personal possessions are the sole responsibility of the customer and me Financial Training accepts no responsibility for anything that is lost or stolen from its venues.
25. me Financial Training reserve the right to ask a student to leave a course at any time, but would only do so in the most extreme of circumstances. In such a circumstance, the student (or their employer if the employer is paying) will be liable for the full cost of the course that the student was attending.
26. The Customer confirms that it agrees to allow me Financial Training to retain information which may be used to communicate with the customer in performing rights and obligations under this agreement, to inform customers of feedback on their performance and to inform customers about courses, products, services that may be of interest to them. This information may also be used by marcus evans group companies to assist in communicating products and services which may be of interest to the customer. This communication may be by letter, phone, fax, (inc. automatic dialling) email or other electronic means. If the Customer wishes to stop receiving such information a written request should be sent to me Financial Training. For training and security purposes telephone calls may be recorded.
27. Should Customer fail to comply with the terms of this Contract, me Financial Training has the right to cancel the Customer's booking due to breach of this Contract.
28. If any provision of this Contract is deemed unenforceable, the remaining terms shall be enforceable to the fullest extent of the law.

JURISDICTION

29. This Contract shall be governed and construed in accordance with the law of England and the parties submit to the exclusive jurisdiction of the English Courts in London. However me Financial Training only is entitled to waive this right and submit to the jurisdiction of the courts in which the Customer’s office is located.